Privacy Policy

Introduction

8qqgg is committed to protecting the privacy and security of every player who uses our platform. This Privacy Policy explains in clear, plain English how we collect, use, store, and protect your personal information when you visit https://8qqgg.pro, register an account, make a deposit or withdrawal, or engage with any of our gaming services including cricket betting, live casino, and slots.

By accessing or using 8qqgg, you acknowledge that you have read, understood, and agree to the practices described in this policy. We encourage you to review this document carefully. If you have any questions, you may contact our support team via email at any time. This policy applies to all players based in Bangladesh and elsewhere who interact with our platform.

Information We Collect

We collect only the information necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of information we collect are described below.

Account Registration Data

• Full name and date of birth (for age verification — players must be 21+)
• Email address and mobile phone number
• Username and encrypted password hash
• Residential address and country of residence (Bangladesh)

Financial and Transaction Data

• Deposit and withdrawal amounts in BDT via bKash, Nagad, Rocket, or Upay
• Transaction history and timestamps for all financial operations
• Mobile banking wallet identifiers (such as bKash account number) used for payment processing — these are never stored in full unmasked form

Technical and Usage Data

• IP address, browser type, device type, and operating system
• Pages visited, session duration, game activity logs, and clickstream data
• Cookies and similar tracking technologies (see the Cookies section below)

How We Use Your Information

8qqgg processes your personal data for the following lawful purposes, each directly related to the operation of a fair and secure online gaming platform:

• Account creation, verification, and management — including identity verification to meet 21+ age requirements
• Processing deposits and withdrawals via bKash, Nagad, Rocket, and other supported BDT payment channels
• Delivering customer support, responding to disputes, and resolving technical issues promptly
• Fraud prevention, anti-money laundering (AML) compliance, and responsible gaming monitoring
• Sending transactional notifications (e.g., deposit confirmations, withdrawal status) and promotional communications where you have opted in
• Improving platform features, game offerings, and overall user experience through aggregated analytics

Data Sharing and Disclosure

8qqgg does not sell, lease, or trade your personal information to third parties for marketing purposes. We share data only in the limited circumstances described below.

Service Providers

We work with trusted third-party service providers — including game technology providers such as Pragmatic Play, Evolution Gaming, and Spribe, as well as payment processors supporting bKash, Nagad, and Rocket — who are contractually required to handle your data securely and only for the services they provide on our behalf.

Legal Obligations

We may disclose your information when required to do so by applicable law, court order, or regulatory authority. In such cases, we will disclose only the minimum information necessary to comply with the legal obligation.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity, provided that such entity agrees to protect your data in a manner consistent with this Privacy Policy. You will be notified of any such transfer via the email address on your account.

Cookies and Tracking Technologies

8qqgg uses cookies and similar technologies to operate the platform effectively, remember your preferences, and understand how players interact with our services. The types of cookies we use include:

• Essential cookies — required for the platform to function, including session management, login state, and security tokens
• Analytics cookies — used to measure page visits, session behaviour, and game popularity so we can improve the experience
• Preference cookies — store your language setting, display preferences, and last-visited game categories

You may disable non-essential cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain features on 8qqgg, such as staying logged in between sessions or remembering your preferred language.

Data Retention

We retain your personal data for as long as your account remains active, or as required by applicable law and regulatory guidelines. Account data and transaction records are generally retained for a minimum of five years from the date of the last transaction, in line with standard anti-money laundering and financial record-keeping requirements.

When data is no longer required for the purposes described in this policy and no legal obligation requires its continued retention, we securely delete or anonymise it so that it can no longer be associated with you.

Data Security

8qqgg implements industry-standard technical and organisational security measures to protect your personal information against unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data in transit, secure server infrastructure with access controls and activity monitoring, and regular security audits of our systems and processes.

While we take every reasonable precaution to protect your data, no online transmission or electronic storage method is completely free from risk. We encourage you to use a strong, unique password for your 8qqgg account and to contact us immediately at [email protected] if you suspect any unauthorised access to your account.

Your Rights

As a player on 8qqgg, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via email with the subject line "Data Rights Request":

• Right of access — you may request a copy of the personal data we hold about you
• Right to rectification — you may request correction of inaccurate or incomplete data
• Right to erasure — you may request deletion of your data where it is no longer needed or where you withdraw consent, subject to legal retention requirements
• Right to restrict processing — you may request that we limit how we use your data in certain circumstances
• Right to object — you may object to the processing of your data for direct marketing purposes at any time

We will respond to all valid data rights requests within 30 days. In complex cases, we may extend this period by an additional 30 days, in which case we will notify you of the extension and the reasons for it.

Third-Party Payment Providers

When you make a deposit or withdrawal using bKash, Nagad, Rocket, Upay, or any other supported payment method, your transaction is processed by the respective payment provider under their own privacy policy and terms of service. 8qqgg receives only the transaction confirmation and reference number necessary to credit or debit your gaming account — we do not receive or store your full mobile banking PIN, password, or unmasked wallet number.

We strongly recommend reviewing the privacy policies of bKash, Nagad, and any other payment provider you use, as their data handling practices are separate from ours and governed by their own documentation.

Protection of Minors

8qqgg is strictly an adults-only platform. We do not knowingly collect or process personal data from individuals under the age of 21. All players are required to verify their age during registration, and accounts found to belong to individuals under 21 will be immediately suspended and any funds returned.

If you believe that a minor has registered on 8qqgg or provided us with their personal information, please contact us immediately at [email protected] and we will take prompt action to remove the account and delete the associated data.

Changes to This Privacy Policy

8qqgg reserves the right to update or modify this Privacy Policy at any time to reflect changes in our services, legal requirements, or data protection best practices. When we make material changes to this policy, we will update the "Last updated" date at the top of the page and, where practicable, notify registered players via email or an in-platform notification.

Your continued use of 8qqgg following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We therefore encourage you to check this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or to the handling of your personal data on 8qqgg, our support team is available seven days a week. Please reach out to us via email — do not include sensitive account credentials in your message.

Email: [email protected] — We aim to respond to all privacy-related enquiries within 2 business days.